Privacy Policy

This Privacy Policy outlines how Arki handles any personal data, including but not limited to payment information and other data that we collect from you or that you provide to us (“Data”). This policy applies to your access and use of the www.arki.com website or the Arki mobile application (collectively, the “Site”), services, and applications (collectively, the “Services”). We understand the importance of this data and are committed to protecting your privacy. Please read the following carefully to understand our data practices. By using our Services, you consent to the processing of data in accordance with this Privacy Policy. References to “we,” “us,” and “our” in this Privacy Policy refer to Arki, and references to “you” or “the user” refer to you as an individual or legal entity, as the case may be.

What Data May We Collect From You?

We may collect and process the following data:

  • Data you provide by filling in forms on the Site, including when you register to use the Site, log in via social media, subscribe to our services, post materials, or request other services.
  • Data provided when entering competitions or promotions, completing surveys, or providing feedback, reviews, or testimonials.
  • Data from correspondence when you contact us for support or report issues with the Site.
  • Aggregated, demographic, and non-personal data.
  • Location information and unique device identifiers if you download or use our mobile application.
  • Details of your transactions on our Site and the delivery of goods you ordered.
  • Information about your device, operating system, and browser, as well as your general internet use (e.g., via cookies, conversion tracking codes, or web beacons).
  • Data from third parties, such as your IP address, email, and other information, where consent has been provided.

How Will We Use Your Data?

We may use data in the following ways:

  • To provide you with information, products, or services you request or that we feel may interest you, where you have consented to be contacted.
  • To provide services tailored to your location, such as advertising, search results, and personalized content.
  • To fulfill obligations arising from contracts made between you and us or other parties via our Site.
  • To improve our Services and personalize your experience on the Site.
  • To notify you of changes to the Site or Services.
  • To administer incentive programs, fulfill requests related to those programs, and notify you of competition results.

To Whom Can We Disclose Data?

Data about our customers is an important part of our business, and we share data only as described below:

  • Service Providers: We may collaborate with companies (logistics, marketing, payment processing, etc.) to provide our Services. These companies may need access to relevant data but are restricted from using it for any purpose other than performing their specific tasks.
  • Third-Party Services: Your data may be shared with non-affiliated third-party service providers for purposes like processing transactions, delivering goods, or advertising. These companies are required to respect data privacy and only use the data for agreed-upon services.
  • Marketing and Promotions: We may use data to provide information about products and services that might interest you. We may communicate with you through various channels, including email, web notifications, posts, and in-app messages.
  • Business Transfers: If Arki or substantially all of its assets are acquired by a third party, customer data will be transferred as one of the business assets.
  • Legal Compliance: We disclose personal data when required to comply with legal obligations, enforce laws, or protect the rights, property, or safety of our users or others.

Data Security and External Links

We take the security of your data seriously and implement reasonable measures to protect it. However, please note that our Site may contain links to third-party websites. These websites have their own privacy policies, and Arki is not responsible for their practices. Please review their policies before submitting personal data to those sites.